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Frequently asked questions |
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How can I book a place at a
conference? |
Delegate places can be booked
using our online booking system or a hardcopy of a booking form can be
obtained from the office and returned via fax or post.
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Where can I obtain
information regarding the conference, venue and transport arrangements? |
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Health Links will send
delegates a map, programme and any other relevant information at least two
weeks before the conference or meeting via email or in the post. |
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What if I have a special
requirement? |
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Please feel free to notify a
member of staff of any dietary requirements, disabled access to the venue,
hearing loop or sign language facilities before the start of the
conference. |
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How can I sponsor or
exhibit? |
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For further information on
exhibiting or sponsoring a conference please contact Chris Hanney on + 44 (0) 116 269 1046 and he will assist you
with your query. |
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How can I pay for my
delegate fee? |
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Delegates can pay via
credit/debit card (American Express not accepted); cheque or an invoice
can be issued from our accounts department. All cheques should be made
payable to ‘Health Links Events Limited’. |
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I have a query with my
invoice, what do I do? |
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Please contact our accounts
department on + 44 (0) 116 269 1046 and make sure you have your invoice number
readily available. |
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What if I make a mistake on
my online booking? |
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Regarding amendments to
bookings including online bookings contact the office on + 44 (0) 116 269 1046 and
one of our administrative staff will correct your booking for you. Please
be ready to quote your unique booking reference. |
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What happens if I cancel my
booking? |
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In most cases when a booking
is cancelled, the full delegate fee still applies. However, some
conferences issue a cancellation charge depending on the date of the
cancellation prior to the conference. More details can be obtained from
Denise Brown on + 44 (0) 116 269 1046. In such cases it is best to try and
substitute the delegate place for another person e.g. a colleague and
inform Health Links of the change of details before the conference. Please
note that some conferences are free, however on occasions a cancellation
fee may apply if Health Links are not notified of a cancellation. |
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How can I confirm my
booking? |
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All bookings made online or
processed through the office are confirmed via email, therefore it is
fundamental that a correct email address is included on the booking form
otherwise this may delay your booking being processed and a confirmation
will not be sent. Any queries regarding confirmation of your delegate
place, please contact the main office on + 44 (0) 116 269 1046 and one of our
administrative staff will be ready to help you. |